Luckyspin Terms & Conditions — Your Rights & Responsibilities

01General Terms & Conditions

Luckyspin (hereinafter referred to as the "Platform" or "we") is an online Sports Betting service provider. These Terms & Conditions form a legally binding agreement between luckyspin and you (the user). By registering on luckyspin or using the Platform, you are deemed to have automatically accepted these Terms & Conditions.

These Terms & Conditions are written in English so that all users in Bangladesh can easily understand them. If anything is unclear, please reach out to our customer support team.

Luckyspin's terms and conditions may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

02Account Registration & Eligibility

To open an account on luckyspin, you must meet the following requirements. Each person may register only one account. Creating multiple accounts is strictly prohibited.

• You must be 18 years of age or older
• All information provided during registration must be truthful and accurate
• Each person may operate one account only
• You are solely responsible for keeping your account password confidential
• Accounts cannot be transferred or sold to another person
• Any suspicious activity must be reported to us immediately
• You are required to provide the necessary documents for KYC verification

Luckyspin reserves the right to suspend or permanently close any account where false information was provided during registration. Deposited funds and earned bonuses may be forfeited.

03Financial Transactions — Deposits & Withdrawals

Luckyspin supports transactions through Bangladesh's popular mobile banking services. Our payment system is secure, fast, and reliable. All transactions are governed by these terms and conditions.

• Minimum deposit amount: ৳100 (one hundred BDT)
• Minimum withdrawal amount: ৳500 (five hundred BDT)
• Deposits are typically credited to your account within 5–15 minutes
• Withdrawals are typically processed within 1–24 hours
• Withdrawals can only be made through the same method used for the deposit
• KYC verification is mandatory before your first withdrawal
• Standard bank transaction fees may apply

Luckyspin follows a strict anti-money laundering policy. If a suspicious transaction is detected, additional verification may be requested and, where necessary, the relevant authorities will be notified.

04Bonus & Promotion Terms

Luckyspin regularly offers various bonuses and promotional deals. Each bonus has its own terms and conditions, clearly stated on the offer page. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus is available once per account only
• After receiving a bonus, you must meet the specified wagering requirements
• Bonuses cannot be withdrawn until the wagering requirement is fully met
• Bonuses have a set expiry period and will be automatically cancelled once they expire
• Multiple bonus offers cannot be used simultaneously
• The maximum bet amount using bonus funds may be subject to limits
• Any attempt to fraudulently claim bonuses will result in account termination

Luckyspin reserves the right to modify, suspend, or cancel any bonus offer at any time. To stay up to date on special promotions Latest Promotions Check the page regularly.

05Betting Rules

It's important to understand these rules before placing bets on luckyspin. Following them ensures you can withdraw your winnings without any complications.

• Once confirmed, a bet cannot be cancelled or modified
• Odds may change before a match begins — the odds at the time of confirmation are final
• If an event is cancelled, your stake will be refunded
• Luckyspin reserves the right to void any bet accepted at incorrect odds due to a technical error
• Coordinated betting across multiple accounts on the same event is strictly prohibited
• Suspicious betting patterns will be flagged for verification
• Live bets must be confirmed within the designated time window

For any betting-related queries, contact our FAQ page or contact our customer support directly.

06Account Suspension & Closure

Luckyspin reserves the right to suspend or close accounts under certain circumstances. Such decisions are made to ensure the fair operation of the platform and to protect all users.

• Registering with false information
• Managing multiple accounts
• Bonus abuse or misuse of the system
• Involvement in money laundering or suspicious financial activity
• Attempting to compromise the security of the Platform
• Misconduct toward other users or staff

Users may also request account closure at any time. Any remaining balance (excluding bonuses) will be returned after the request is processed.

07Responsible Betting Policy

Luckyspin is committed to responsible betting. We want our platform to be a fun and safe space for everyone. Know your limits and bet accordingly.

• You can set daily, weekly, and monthly deposit limits
• You can temporarily take a break from the platform (Cooling-Off Period)
• You may apply for permanent self-exclusion if needed
• Betting history and transaction details are accessible at any time

If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming Visit the page.

08Privacy & Data Protection

Luckyspin is committed to protecting your personal information. We never sell your data to third parties. For full details on how we collect and use your information, please visit our Privacy Policy page.

• All data is secured with SSL encryption
• Payment information is stored on a separate, secured server
• Your information is never shared with third parties except where required by law
• You may request to update or delete your personal information

09Dispute Resolution Process

If you have a dispute regarding a bet outcome or transaction, you can raise a complaint through luckyspin's designated process. Every complaint is taken seriously and handled with care.

• Complaints must be reported within 72 hours of the incident
• Complaint reviews may take up to 5 business days
• You may request a second review of any decision
• Luckyspin's decision shall be considered final in all matters

To file a complaint, email us at: support@luckyspin.im

10Terms Update Policy

Luckyspin reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via their registered email or through the platform.

If you have any questions about these Terms & Conditions, please contact our FAQ Visit the page or contact customer support directly.